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Posted by Hello on 02/15/2014
I gave the service a zero because I made an order for delivery and the guy I spoke to over the phone was very rude. The menu that's online is not very specific e.g I ordered a baked potato (with bacon, sour cream and cheese) it comes with onions but it doesn't say it comes with onions online. Also, the online menu doesn't have a list of the different soft drinks they have. I ordered a soft drink, he asked me what kind. I asked what do they have. When I asked him what kind of drinks do they have, he said, "We have many drinks ma'am, what do you drink?!" (In a rude tone). I rushed and gave him an answer quickly so he wouldn't become even more rude. I ended up ordering a drink I really didn't want. I apologized and told him that's my first time ordering/eating from Tottino's and I don't know what they have, other than what's on the online menu. He continued to be rude anyway. Other than that, the food was great and was delivered quickly.
Posted by LaFonda on 04/30/2013
Oh My God, I ordered enchiladas and they gave little dry burritos pretending to be enchiladas. I make enchiladas, I now how to cook the tortilla and then bake it. I kid you not these tortilla were not cooked AT ALL, not even baked. Even with a burrito you would lightly fry them on each side! This was like they took it out of the pack and rolled chicken in them. I'm soooo disapointed! I will NEVER order from them again, no matter how cheap they are.
Posted by Ben N Danielle on 02/05/2013
I called for a delivery order and some of my food was ok. My hamburger was made wrong, it was cold even in the middle of the patty and the bun was soggy wet. I ordered an enchelata and it was cold all the way to the center. When we made the problems known to Hanz he told my sister it would have been warm if we we t to the restaurant. My wife talked to him and he tried to say it was supposed to be served cold. Customer service was very poor!
Posted by TyreeWallace on 02/13/2012
There have everything a person is looking food in taste!
Posted by ANONYMOUS on 01/22/2012
Tottinos is amazing! Tons of varieties of food and I have never had a negative experience though i have ordered routinely for years. Food is always top notch and delivery is very quick. The Stuffed baked potatos are the very best!
Posted by hans on 01/11/2012
good food, fast delivery
Posted by Anonymous on 05/06/2011
Good food but rude service when I'm placing an order for delivery