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Posted by Betsy on 06/19/2013
Late night stop in for a light dinner. The noise was intolerable. Not a soft surface to buffer clanking plates, voices, etc. Waiter left for break and introduced us to a stand-in. Service lagged. Food was only okay. The real issue though was the fact that the wine charge was double what it should have been. I was told I had to discuss it with a manager. The manager haughtily said he'd get to me shortly. He then adjusted computers, poured wine, spoke to diners. Never glanced my way for twenty minutes. Meanwhile, my friends waited for me at the door. Really rude, substandard for the price, and downright bad mathmatics! Ugh! Never again.
Posted by Anonymous on 12/31/2012
Don't go with a party of more than 3. Literally could not hear the person next to me. I'm not deaf or old, btw. Just horrible acoustics in there and it really takes away from the experience.
Posted by Mrs. Smith on 11/04/2012
Went to BL for my husbands birthday. Enjoying our fabulous meal when the people next to us came to sit down and knocked over our glass water bottle. Glass shattered everywhere on our table. Emilee and the BL staff was fabulous in taking care of the huge mess. They couldn't have handled it any better. Super accommodating! We will be back BL...your food and service is top notch!
Posted by Pete G on 09/25/2012
Great Food Super Great People Watching First Rate Service
Posted by Robert I can't hear on 06/05/2011
Great food, great service but I couldn't hear or speak to my friends because of the noise. Is there anything you can do about the acoustics. Or provide ear phones for each guest.
Posted by Robyn on 04/15/2010
Love it, I like the managers around. Especially Michael, Erik is good also. Great food, and service.
Posted by Barry G on 03/08/2010
We were party of six. Tried making reservation and was told that if we were there before 7 pm not much of a wait. Arrived at 6:45 pm and the place was mobbed. Was told the wait would be 45 minutes. We were finally seated at 8:30 pm, one hour and forty five minutes later. Got all kind of excuses. When we were ready to leave the matradee (SP)who took our name was very apologetic and asked us to return. I told him we took the train from the valley and if I had my car I would have been out of there at the one hour mark. In additon the place is very noisy to say the least. Won't return. Many other new places to try!!