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Posted by Anonymous on 02/19/2011
Food took 3 times as long as they said it would take and when it did come not all the food we ordered was there but it was definitely on the bill. Thai tea was bottled and tasted like old soymilk. Food was boring and tasteless :( They were also rude to us on the phone, twice.
Posted by Juan & Alice on 08/17/2010
My family and I lived down the street on Burbank Blvd for 15 years. We've been eating there as long as I can remember and we love it!! We usually have it delivered after a hard day and have always found the food fresh & yummy. The owners are a very nice family that immediately know us when I start to place the order (picky family) the order is always right & the delivery guys/gals are super nice. We recently moved out of their delivery matter but when I called to place an order for pick up it was like talking to an old friend that's why we will remain loyal to the Bamboo Forest Family!!
Posted by Frustrated Customer on 06/03/2010
This an okay restaurant. The food is not bad. But in today's rough economic scenario - value - and particularly - kind service is important. Unfortunately, when ordering by phone, the owner is extremely abrupt - so much so - it is really hard to make sure you have all of the information. This is unfortunate - because the guys that deliver are great guys. Guess I should have gone down the street to Panda Express - they are much nicer - and the same food would have cost me $5 instead of $20!
Posted by Liz on 01/02/2009
I've been ordering from Bamboo Forest for about six years and remain a loyal fan after a recent move. You get an enormous amount of food I love leftovers, but you can easily split meals and it's all of good quality for the price and tastes freshly made with fresh ingredients. Delivery is remarkably quick and cheery, and they are generous with the freebie extras like sauces, soy sauce, and fortune cookies. It's not unusual to hear knock on the door 15-20 minutes after hanging up the phone. The restaurant itself is a squeeze, but it has a bustling family restaurant feel to it. All in all, great food, great service, and great value.
Posted by Picky Eater on 10/26/2008
My brother has been raving about this place forever, so when I moved into the area I tried delivery. I swear the food arrived in 20 minutes and the deliveryman is a very friendly guy and grateful for the smallest tips. But the food was amazing. The shrimp was the big juicy two bite crunchy kind and everything was seasoned perfectly. I had enough to feed 4 and I barely spent $25 with tip. Next time I decided to eat in. Same service, same great food but hard to find parking and they have only a few tables. Even lunch is crowded. But that's fine with me, take out or delivery is just as fast and just as good, so who cares. If you want to dine in, do so on Tuesday – Thursday nights. I recommend the Mushu Pork, and the Fish with Black Bean Sauce. Not crazy about the BBQ Pork. Not bad, just not traditional 5-spice version that most of us are used to. This is a great place. It is hard to keep small restaurants like this open when they are off Ventura nestled in neighborhoods like this one is, so I hope you try it. We need to support our local businesses and this one is well worth the effort.
Posted by Just an opinion on 10/14/2008
This place is so good. They make it if your picky like me they way you want it. They buy the vegetables everyday nothing old. Very fast. I call in my order on the way there its so fast. If you get to Willis you past it, the first time you might pass it a lot but so worth finding. Chicken Fried Rice with White Meat at a decent price, the 1/2 sizes are huge and the prices are great. Sometimes a 1/2 order is a better deal than the lunch you only get white rice no soup or eggroll fried stuff, if you want lunch its a deal too. So have a Chinese night at the Bamboo Forest. You'll thank me.
Posted by Anonymous on 05/18/2008
this place is great if you get the lunch specials, and it's great if you opt for delivery (usually very fast) but i wouldn't recommend eating in just due to the fact that it's nothing special, and quite cramped. I definitely will continue to order seeing as how i've yet to be let down!