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| Rating | Avg. Dinner Entrée |
|---|---|
| $$$$$ | Greater than $25 |
| $$$$ | $18.01 - $25 |
| $$$ | $12.01 - $18 |
| $$ | $7.01 - $12 |
| $ | Less than $7 |
| Food |  |
Value |  |
|---|---|---|---|
| Service | |
Atmosphere |  |
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Posted by Unhappy on 09/16/2009
Eating here requires waiting over 40 minutes after ordering
Looked forward to an enjoyable Mex meal but left after waiting over 40 minutes for an appetizer plate which never came. Paid $12+ for a plain margarita and a bottled beer. The waiters are friendly but the kitchen is understaffed with only 2 cooks who were working frantically to unsuccessfully keep up with the orders and the restaurant was not busy for a Tuesday night at 6:30 PM. Be forwarned that this has happened before. There was no apology, only excuses and no compensatory offer. BTW, I own a restaurant and sympathize with the workers and especially the customers. I wish Acapulco all the best in improving their operation.
Posted by Anonymous on 02/14/2007
poor management!!! nice staff
we eat hear quite often. Usually the food is good, hot, and plentiful. The staff, servers are friendly and helpfull, just stay away from the manager (at least the one we encountered!): we had a valid coupon; he did not want to accept! Other people had the same problem!!! We have never seen that before! The waiter adjusted our bill, because he was embarrassed and knew we were right! Too bad for a place we like!